How To Recovery Image Surface Rt 8.1
Microsoft releases Surface RT Windows 8 recovery image to help users to fix bricked Surface after trying to update to Windows RT 8.1. If you recall the software giant had to pulled the Windows RT 8.1 update, due to some issues affecting a number of users.
How To Recovery Image Surface Rt 8.1
During the weekend I wrote a guide with a set of instructions to help you get your bricked Surface RT tablet up and running again. However, the biggest problem was that users needed to have a previously created a USB recovery drive or needed to find someone with a tablet to create the Surface recovery image for Windows RT.
On Saturday, reports began to surface (no pun intended) that the Windows RT 8.1 update rolling out to current Microsoft customers since Thursday were bricking/disabling a number of devices. The update was pulled over the weekend, and confirmed by Microsoft. So far it's unknown how many devices have been rendered useless after the update.
Some users are reportedly receiving a Recovery BSOD, warning device owners that Windows RT needs to be repaired. The error message states that the Boot Configuration Data file is missing some required information, and that the device owner needs to use the recovery tools in the installation media.
KickThatComputer found a temporary fix, requiring users to create a bootable USB drive, go into the command prompt, and type in "bootrec /rebuildbcd" at the C prompt. However Microsoft has released a Surface RT recovery image (opens in new tab) for Windows RT weighing in at 3.7 GB. As with the previous fix, Microsoft instructs customers to create a bootable FAT32-based USB drive, then copy the contents of the recovery image to the USB Flash drive.
Reports regarding the initial problem span Surface RT and third-party Windows RT tablets, but Microsoft's new recovery image option should work on the latter as well. So far there's no word on when Windows RT 8.1 will return to Microsoft Store. Meanwhile, below are the instructions to fix startup error 0xc000000d:
1) Download the recovery drive files. a) Go to b) In the Search box enter Surface RT Recovery and the press Enter. c) Tap or click on Surface RT Recovery in the search results and follow the instructions on the screen to download.2) When the download is complete, create the Surface USB recovery drive. a) Insert your USB drive into the USB port of your PC. b) From the desktop, open File Explorer. c) Tap and Hold or right-click on the USB drive and choose Format. d) Select FAT32 as the file system and enter a Volume label to name the USB drive, such as RECOVERY, and then tap or click Start. e) Tap or click OK to erase the contents of the USB drive. f) Tap or click OK when the format is complete. g) Copy the contents of the recovery image you downloaded to the USB flash drive.
I'm trying to help a friend with a Surface 2. Originally the issue he was having was that it would not power on even when plugged in. For some reason that started working fine and he was able to use it. It had sat idle for some time so he decided to catch up on Windows updates of which there were a fair amount. In the morning when he turned the Surface on he gets the Surface logo, then the spinning circle as if it's about to load but what he ends up with is a black screen. And ever so often. the system tray icon for wifi flashes a little but it's over on the left side of the screen and not at the bottom but a little higher up. Once in a while he gets a cursor with a spinning circle that disappears rather quickly. He has no important data so I downloaded the recovery image for this model from Microsoft and followed their instructions to create a USB recovery key so I could just restore it back to square one. I formatted the drive for FAT32 as they said. I follow their instructions to boot from the flash drive but it never does. I just keep getting the same black desktop and occasional flashing icon. The system had 8.1 on it still.
Thanks for the response and the link. I'll give it a try. I'll track down the instructions I used to make the recovery drive and post them to show you but I definitely do not recall some of these steps being in there and that may make the difference. The instrucions I found (which I believe were Microsoft) simply said download the image, make sure the USB drive is formatted for FAT32 and extract the image to the drive.
You may be right, (I don't own a Surface tablet, so I don't know) but the OP did state that it was tried first by just copying the files to a USB and it didn't work. It didn't recover from the USB. Whereas when the USB was made 'bootable' as is described in the "link" above for the Surface 2 recovery procedure from Microsoft, it did work successfully.
I use different Recovery Images for different regions with Win 8.0RT and Win 8.1RT, find & download ready custom images and trying to boot from... Use USB flash-drive 2.0 and 3.0 (different sizes 8 Gb, 32 Gb)
It uses the same steps to complete the upgrade with the last part being to recreate the full recovery volume. Some news sites are saying the MS image will revert you to 8.0, it does not. It will complete the 8.1 upgrade and then the extra steps are to recreate the on-device recovery volume with the 8.0 image which only applies if you rollback sometime in the future.
When you use a USB Recovery drive that was created on a different device to your own surface tablet, it may not be able to read your drive because if enabled, Surface tablets use encryption to help protect the contents on your drive. This is way cool, but also complicates things when you need to do recovery stuff like this. Never fear though, Microsoft have thought of EVERYTHING. Well, except for the bug that crashed your Surface in the first place that is.
The Microsoft one is the same as mine, created the same way, only they have the full system image included which makes their download larger. The boot files part is exactly the same though.It would be a good idea to get the official Microsoft download as then you will also have a full system restore image available if you need it in the future.
actually I just bought a Surface via Ebay and it did not include the restore partition so I was looking for those zip files. I actually found a link where Microsoft still has the files posted. -us/support/warranty-service-and-recovery/surface-rt-startup-error-0xc000000d?lc=1033Thanks Anyway.
Scott I have read you post and I wont ask for the file, lol but I would like to ask, if this file would also fix the same issue but with a different code ; 0xc0000034? This issue is on a desktop not a laptop. I downloaded 8.1 to upgrade from 8 on a Dell XP8500. I called support, the concierge with Costco, we tried for an hour to almost do everything. I DO NOT have a recovery CD, but I should have the partition from the original restore. They told me I could not use a different computer or l;aptop or USB drive to try and fix. I am able to unplug the hard drive and restart with a different Windows CD (7) and install the recovery files, then after installed I plug in the hard drive. I have even gotten so far as to get that the boot file has been fixed and saved on the computer but at the end it was not able to save. Would you have any other ideas for this? I am so disappointed that Windows has put this kind of software out for there customer to us.Dona
I have a gateway Acer PC running windows 8.1 it suddenly crashed and now it wont reboot. Tried to reboot with recovery disc and also tried system restore, ect. It says missing file c:/windows/system32/logfilesrt/srttrail.txt I need help please!!
When you started with the recovery disc, did it detect the existing Windows installation at all?When you did the system restore, did that work, or is that when the missing file error appeared?The main thing is to work out if it is just the boot files that are corrupted, of if there is a bigger issue with the hard drive itself.
I got the USB recovery key with the image from the Microsoft link. Inserted the usb key, powered-off the Surface. Pressing (-) volume buttom and releasing it when Surface logo appears. However, it made no difference. I am suspecting the instructions here work only for the problem with error code 0xc000000d. Am I missing any step?
I have a Pavilion 21 and just recieved this Boot Configuration Error. I do not have a backup disk or usb drive. Any input would be greatly appreciated. Should I buy the recovery disk from amazon? Should I call microsoft or hp as it hasnt even been a year? Email me
You can just create the recovery drive using the tool in Windows and any 8GB USB thumbdrive or an external hard drive. You should always make sure you have one just in case. If you create it now and put it away for safe keeping, then it will be ready right away should you ever need it.
To create a recovery drive, you will need to download recovery image for your from the Microsoft Support website. To learn more how to download a right recovery image for your Surface device, please check this article How to download official recovery image for Microsoft Surface.
One of the handier features of Windows 8/8.1/RT has been the ability to refresh the installation or wipe the installation clean without having to rummage around for installation media. This has been the case with respect to Microsoft's range of Surface tablets given that the recovery image is stored on the device itself which has made recovery a fairly straightforward process.
However, things may not always go according to plan. The recovery image on your Surface could become corrupted or perhaps you've deleted the recovery image from your device to free up additional space. The latter situation could be even worse if you end up losing the USB drive containing the recovery image.
Microsoft's standing recommendation has always been to create a USB recovery drive for Surface owners using the included tool in lieu of it actually providing downloadable recovery images. The sole exception to date was the release of the Surface RT recovery image when users faced problems updating to Surface RT 8.1. 041b061a72